if you use moneybookers beware

[shane837]

I used moneybookers as i thought it was a easier thing to do then credit/debit cards .
But as of last thursday my account was hacked no idea how and money was taken (stolen) out of MONEYBOOKERS account only noticed when i read emails i contacted them right away with a email and rung them up 1st thing friday morning.
I was told there would sort it out and to change email address to another and password which i have now done, Was told takes fraud dept 2 working days to sort out things which ok i did not mind .
But now after 4 days and a few phone calls i have made to them i am told each time its still on going and the fraud dept dont have a phone so cant contact me on the phone only by email.
I now have to prove who i am because change email address by sending driving license or international passport which i dont have so cant , but did send back bank statment and birth certificate to show its me.

SO people beware of using MONEYBOOKERS as it dont seem that they care that much about the people who use them. or the fact people are being robbed and they are allowing it

[shane837]

update just come off phone with them
I am NOT GETTING a refund and thats the end of the matter SO SAID MONEYBOOKERS

[shane837]

got a payment from noiqpoker for less than half the amount that was stolen still waiting for more info to be sent.

[Gamblord]

Ive heard mixed reports about these too!

[baccaratninja]

yes with credit/debit cards is much more easyer and faster, visa electron rules

[baccaratninja]

p.s moneybookers is only good when you use betfair.

[logi79]

moneybookers are rubbish not work the fees nor delays

[abel]

I've heard both sides as well

[Grufslufs]

Moneybookers can be really good sometimes but their suport sucks.

[MumbaiMagic]

Used them regularly .. had no problems whatsoever ??