ok so after the austrian thing yesterday i wanted to play some heads up so i found a spare table and registered but the table never loaded up...
when someone else joined it still didnt load up... this happened twice, and each time i restarted poker.co.uk and still no luck...
here is the conversation with the live chat assistant.
any ideas on what i should do??
Welcome to Talisma chat.
The session has been accepted.
{richard holmes} hi
{Sophie} Hi
{Sophie} Welcome to help
{Sophie} how may i help u
{richard holmes} i tried playing 2 heads up $3 games last night
{richard holmes} and both times it deducted the money
but didnt let me join the table
{richard holmes} my username is shaggy1984
{richard holmes} and one of the game numbers was 36039574
{Sophie} Errors were reported on any table yesterday
{richard holmes} do i need to report an error?
{Sophie} no u don't
{Sophie} the server records it
{Sophie} and sends a report to us
{richard holmes} you can see from the hand on that time that the oppenent
won because he just raked in the blinds
{richard holmes} i restarted poker.co.uk and it still didnt start me in the
table, or even let me join the table
{Sophie} The thing is when you log back in, it should take you straight to
the table.
{richard holmes} thats what i thought - it didnt even do that
{Sophie} hmmm, must be something on your system
{richard holmes} it was working fine before, i came out of a tournament and
wanted to go straight into a heads up
{Sophie} I have just called up yesterday's report and no error are listed.
{richard holmes} cant u look at the theads game i noted and see?
{Sophie} am not able to do that from here
{Sophie} what u would need to do is to send an email to support with as
much detail as possible and they will look into it for u.
{richard holmes} ok thank you. i will copy and paste this into the email.
thanks for your help
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