888 Casino Blocked Account

[bono1985]

I registered on 888 Casino earlier today and deposited 40pound and won myself 100pound, i decided to withdraw my 100pound back into my bank. I've just had an email now saying that my account has been blocked because of related closed accounts across their network. Does anyone know if the withdrawal of my 100pound winnings will still go through despite my account being blocked?

[KasinoKing]

Difficult to be sure - they might just return your deposit.
Why were your accounts closed at the other Cassava Group casinos?

KK

[bono1985]

Difficult to be sure - they might just return your deposit.
Why were your accounts closed at the other Cassava Group casinos?


KK

They didn't give me a reason why the accounts were closed. I have now got in touch with 888 and they said Cassva have voided my deposit and returned it to my account which i can't access. I feel really angry, they have my money which i won fair and square.

[KasinoKing]

They didn't give me a reason why the accounts were closed.
I have now got in touch with 888 and they said Cassva have voided my deposit and returned it to my account which i can't access. I feel really angry, they have my money which i won fair and square.

They didn't give you a reason?
I'm sorry, but I find that very hard to believe.

If you are a genuine player and have not broken ANY of their T&Cs, the best chance of getting your money back is to go and sign-up at CasinoMeister.com and "Pitch-A-Bitch"
This is a free complaints service they offer to help players who have problems at casinos which aren't rogue.

KK

[Seedypea]

888 is one of the biggest around, surely they can't be rogue.... can they?

[davidpom]

A non rogue casino may still try to invoke rogue terms. Sounds like they consider you a bonus abuser or similar. Do you have a history of betting small money and taking their bonuses and then not playing at their casinos again? I'm not saying it's right that they should block your account, but that kind of behaviour would make them likely to do it. Bound to be a term and conditions point that acts in their favour on that also.

888 are not rogue - and are considered safe to play in. If they are invoking an account block on you, they would consider they have a good reason for doing so - especially for the tiny amounts you mention. Try casinomeister or gambling grumbles forums if they don't pay out and you feel you have a fair case.